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Terms &
Conditions
AUSTRALIA
4 WHEEL DRIVE RENTALS
Australian Business Number 54 561 356 425
P.O. Box 3410, Darwin, Northern Territory, Australia 0801
Licensed Northern Territory: Australia - Travel Agent :Number
NT094
Telephone International +61 8 89 453 338 -
Telephone Within Australia 08 89 453 338
Mobile/Cell Phone International + 61 400 278 958 - Telephone
Within Australia 0400 278 958
Fax International+61 8 89 455 507
Fax Within Australia +61 8 89 455 507
Email: info@australia4tours.com
and/or a4t@bigpond.com
Incorporating www.australia4tours.com
- www.australia4tours.com.au
Contract/Agreement:
The contract is between Australia 4 Wheel Drive Rentals
(Incorporating www.australia4tours.com
and it's group of web sites) - either operator or agent
- and any person (client) travelling or intending to travel
on an itinerary or tour supplied. This agreement shall be
interpreted in accordance with the law of the Northern Territory
in the Commonwealth of Australia. The actions, claims, demands
or suits arising out of this agreement shall be exclusively
justifiable in the courts of the said territory. Australia
4 Wheel Drive Rentals has the sole authority to vary or
omit any of these terms.
Quotations:
All quotations are subject to availability of services quoted
and are not guaranteed until the booking amount as per the
clients quote is received, booking is confirmed and Australia
4 Wheel Drive Rentals receives the clients signed E-Ticket
confirmation form. Some quotations will have validity dates
on them and if a booking amount as per the clients quote
is not received by that expiry date then the quotation will
automatically cancel without notification to you.
Bookings: To
secure a booking, Australia 4 Wheel Drive Rentals requires
a completed Booking form or e-mail, or fax sent by the client,
or the parent/legal guardian (if the client is under 18
years), and payment details (name on card, current residential
address, mobile telephone number, credit card number, expiry
date). A booking is valid when Australia 4 Wheel Drive Rentals
confirms acceptance and receives the clients signed returned
confirmation in writing. Australia 4 Wheel Drive Rentals
and the tour company reserves the right to decline any booking
at their discretion. It is for the passenger to solely decide
and choose the tour of their choice and to decide if the
are fit and active to meet the tour travelling requirements
and conditions of the tour operator/supplier.
Booking Amounts:
Deposits or Full Payment: A deposit or full amount to Australia
4 Wheel Drive Rentals and/or to Australia 4 Wheel Drive
Rentals and the supplier will be required to confirm any
booking; the client will be notified in the quote of payment
details. Booking Amounts: Deposits or full payment conditions
for certain products may vary and we will advise you in
writing of these conditions at the time of quotation.
Final Payment:
If a deposit is required only at the time of booking then
usually final payment owing is normally made 35 days prior
to travel or the date of travel (Again the client will be
notified of these details in their quote and ticket - some
tours have a pay on board for park fees and other fees).
No vouchers will be issued until final payment is received.
Final payment conditions for certain products may vary and
we will advise you in writing of these conditions at the
time of quotation. In the case of non-payment of the balance
by the due date, Australia 4 Wheel Drive Rentals will treat
the booking as cancelled unless the client communicates
to the contrary. Some operators will request the balance
of payment at different dates prior to travel. If this is
the case, Australia 4 Wheel Drive Rentals will advise you
as soon as this is known.
Prices:
All prices will be quoted in Australian Dollars for Australian
services. Please use a currency converter to check the cost.
All prices include Australia Goods and Services Tax of 10%.
All credit card transactions are conducted in Australian
dollars. Due to exchange rate fluctuations there could be
some variance in the amount refunded compared to the amount
initially charged. We or each supplier do not accept any
liability for currency variances up or down.
Cancellations:
Cancellations must be in writing and signed by the passenger
and can either be per email attached scan, (fax) facsimile,
or by letter via registered post. No cancellation will be
accepted unless received in writing and received by us directly
from you. The date that we receive the cancellation notice
is the date that it is deemed cancelled. Please note we
found signed fax or a signed scan via email to be the easiest
without delay.
Cancellation
Policy: Each suppler varies in their terms and conditions.
We supply you the client with the supplier/tour operator
cancellation fees and terms, this will be in your Quote
or E-Ticket from us after booking based on the relevant
supplier. It is part of the booking requirements that you
read, understand and accept the suppliers terms and conditions.
Australia 4
Wheel Drive Rentals will charge a minimum cancellation fee
of AUD$20.00 to cover banking and administration costs.
Cancellation conditions for certain products will vary.
As part of the Australia 4 Wheel Drive Rentals terms normally
15%-25% being part booking amount is non-refundable as well
as the suppliers terms policy up to the Gross Tour Price
(The 15% will be considered as credit towards to a future
booking made by Australia 4 Wheel Drive Rentals). Passengers
should confirm prior to booking if they have any questions.
Refunds will not be made for bookings cancelled due to inclement
weather or road conditions or indigenous cultural reasons.
Suppliers will impose their own cancellation conditions
as well. We strongly recommend that you take out travel
and sickness insurance, including cancellation insurance
for all reasons! If you cancel a reservation or a refund
for any other reason is credited to you any 1.5% merchant
fee taken by Australia 4 Wheel Drive Rentals will not be
credited as we have been advised by our merchant facility
this is not refunded by the credit card companies.
Australia
4 Wheel Drive Rentals strongly recommends that travellers
have a insurance policy that includes cancellation, bad
weather, unforeseen travel interruptions and family emergencies.
Concerns:
In the event that a client has a complaint about any of
the travel arrangements, they must advise the relevant supplier
at the time and inform Australia 4 Wheel Drive Rentals in
writing. This will assist settlement of any grievance or
complaint. Any disputes over the itinerary changes, quality,
cancellation or class of tour or accommodation booked not
available and condition of the product is between the client
and the product tour operator/supplier and as such, Australia
4 Wheel Drive Rentals cannot be held liable for any problem
with the product supplied.
Amendments:
All tickets requiring amendments to names, dates, vehicle
clauses, rates or any amendment have a tour operator/supplier
fee.
All credit card
transactions are conducted in Australian dollars. Due to
exchange rate fluctuations there could be some variance
in the amount refunded compared to the amount initially
charged. We do not accept any liability for variances up
or down. Refunds by credit card can take up to 28 working
days depending on the customer and/or tour operator’s Financial
Institution.
Once The
Tour Commences: Once the tour commences the tour operators/suppliers
and agents Terms and Conditions contain still apply in full.
Should there be any amendment such as change of route, changes
to places of interest, shorten, cancel or change any part
of the tour once the hire has commenced, the passenger will
have to deal directly with the tour company and not Australia
4 Wheel Drive Rentals, though Australia 4 Wheel Drive Rentals
will assist to provide some general information and help
as much as possible. Any decision made will be between you
and the tour company.
Injuries
and losses: Australia 4 Wheel Drive Rentals accepts
no liability for personal injuries and losses.
Choosing
a trip: It is the client's responsibility to choose
a trip within their capabilities.
Liability:
Australia 4 Wheel Drive Rentals accepts no liability
for any action or activity undertaken by the client arranged
independently or Australia 4 Wheel Drive Rentals while on
holiday.
Australia 4
Wheel Drive Rentals shall not be liable to compensate clients
for associated expenses incurred as a result of their booking.
No refund will be made for any unused services that are
included in the price. Australia 4 Wheel Drive Rentals accepts
no responsibility for any loss or damage to personal belongings
or luggage or for any injury or loss of any type whilst
on tour or arising from the use of third party suppliers
services, accommodation, connecting flights, such as camel
ride services, restaurants or local tour operators cannot
be held responsible for passenger's failure to re-join tours
where the company's instructions have not been adhered to.
Accordingly, all costs incurred by passengers as a result
will be at own expense. At times a itinerary may have been
updated and a image to the old itinerary may have been still
displayed. Please see our disclaimer for all reference to
external linking, pricing, images, and itineraries, tour
details in our quotes and on our websites.
Force Majeure: Australia 4 Wheel Drive Rentals including
it's website www.australia4tours.com
shall not be liable hereunder by reason of any failure or
delay in the performance of its obligations hereunder on
account of strikes, shortages, riots, insurrection, fires,
flood, storm, explosions, acts of God, was, governmental
action, terrorism, terrorism warnings, labor (labour) conditions,
airline cancellations, earthquakes, material shortages,
or any other cause beyond the reasonable control of such
party.
Seasonal
and cultural conditions: Kakadu National Park, Uluru
(Ayers Rock), The Olgas are 'Subject to seasonal and cultural
conditions and national park requirement'.
Rates and
Conditions: Quoted in our brochures and/or documentation
are subject to change without notice.
Security
This site has security measures in place to protect
the loss, misuse and alteration of the information under
our control. When we collect personal information reasonable
steps are taken to keep that information secure and to protect
that information from misuse or loss and from unauthorized
access, modification or disclosure. Please note however
that total security of data transmission over the internet
cannot be guaranteed as being completely secure. Hence,
we cannot guarantee and we do not warrant the security of
information transmitted to us over the internet and you
acknowledge that you do so at your own risk.
What About Our Advertisers
and Business Partners?
This Privacy Policy only relates to our sites. You should
be aware that we are not responsible for the practices of
our advertisers or business partners. Our site may contain
links to other sites. You should check their privacy policies
before providing personally identifiable information to
them or any other third party.
Disclaimers: Illustrations
and text in any of our brochures/documentation/web page
are only general representations only of the product depicted.
Variances in actual products offered could occur due to
modifications and/or upgrades to the product design. Some
photo's offered are to describe the area and the tour may
not actually visit that destination. Please read your itinerary
for clarification.
While every effort has been
made to provide the most accurate information we advise
that Information on this web site may contain technical
content inaccuracies or typographical content errors. www.australia4tours.com
(Australia 4 Wheel Drive Rentals) may at any time and without
notice make improvements and/or changes in the products
and/or the programs described in this information.
Australia 4 Wheel Drive Rentals
and it's sites including www.australia4tours.com makes no
representations in any way about any other web sites which
you may access through this web site or our sub sites. When
you access another website via a www.australia4tours.com
web site, please understand that it is independent from
www.australia4tours.com, and that www.australia4tours.com
has no control over the content on that web site. In addition,
a link to a non-www.australia4tours.com web site does not
mean that Australia 4 Wheel Drive Rentals endorses or accepts
any responsibility for the content, or the use, of such
web site.
In no such way or event will
Australia 4 Wheel Drive Rentals be liable for any direct,
indirect, special or other consequential damage or damages
for any use of this website or web sites belonging to Australia
4 Wheel Drive Rentals Group, it's management, owners or
staff or any use of hyperlinked websites including, without
any such limitation, of any profits, business interruption,
loss of programs or other data on your information handling
and management system or furthermore otherwise. This is
even if we are expressly advised of the possibility of such
situations of damages should they occur.
Any maps featured in this
website and distances suggested are or may not be to scale
and should be used as a guide only.
Can We Change This Policy?
In order to reflect the fact that our business is growing
constantly, we reserve the right to change this policy at
any time. We will notify site users of any changes to the
Privacy Policy.
Australia 4
Wheel Drive Rentals Terms & Conditions
Incorporating www.australia4tours.com
Australia 4 Wheel Drive Rentals
A.B.N 54 561 356 425
GPO Box 3410, Darwin, Northern Territory, Australia 0801
Tel + 61 (0) 8 89 453 338
Amended and
Updated Date: 24.12.2010 Time: 11PM
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